Privacy Policy

1. Introduction

Welcome to Nuvii AI (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our medical coding API services.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Password (encrypted)
• Account creation date
• Subscription plan information

2.2 API Usage Data

When you use our API services, we collect:

• API request logs (timestamps, endpoints, response codes)
• Usage statistics and analytics
• Authentication tokens

2.3 Technical Information

We automatically collect certain technical information, including:

• IP addresses
• Browser type and version
• Device information
• Operating system

3. Protected Health Information (PHI)

We do not store or retain any Protected Health Information (PHI) or clinical data. Our API processes medical coding requests in real-time and does not persist any patient data or clinical notes. All API responses are generated on-demand and not stored on our servers.

While we are HIPAA-ready, you are responsible for ensuring that any data you send through our API is properly de-identified or that you have the necessary authorizations and agreements in place.

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our API services
• Process your API requests and deliver results
• Monitor usage and enforce rate limits
• Generate usage analytics and billing
• Detect and prevent fraud or abuse
• Communicate with you about service updates, security alerts, and support
• Comply with legal obligations

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: We work with trusted third-party service providers who assist us in operating our platform (e.g., cloud hosting, payment processing). These providers are bound by confidentiality agreements.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share information with your explicit consent.

6. Data Security

We implement industry-standard security measures to protect your information:

• 256-bit SSL/TLS encryption for all data in transit
• Encrypted storage for sensitive data at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Monitoring and logging of system activities

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your account information and usage data for as long as your account is active or as needed to provide services. You may request deletion of your account at any time by contacting us at support@nuvii.ai.

API request logs and usage statistics are retained for billing and analytical purposes for up to 90 days, after which they are automatically purged from our systems.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing

To exercise any of these rights, please contact us at support@nuvii.ai.

9. Cookies and Tracking

Our website uses cookies and similar tracking technologies to:

• Maintain your login session
• Remember your preferences
• Analyze site traffic and usage patterns
• Improve user experience

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.

10. Third-Party Services

Our service uses third-party authentication providers (e.g., Google OAuth). When you use these services, you are also subject to their respective privacy policies. We encourage you to review the privacy policies of any third-party services you use.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers.

12. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: